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Quality of Life Survey 2022
This year, the City of Wayzata hired the Morris Leatherman Company to conduct a community wide quality of life survey to ensure that we are building the community our residents want and providing a high level of service.
The results highlighted below and in the attached report were gathered though a telephone survey of 400 randomly selected residents of the City of Wayzata. Survey responses were gathered by professional interviewers across the community between March 14th and 30th, 2022. The average interview took 20 minutes.
General Conclusions
- When asked how they would rate the overall quality of life in Wayzata, 98% of residents surveyed said good or excellent. Of that, 42% were an excellent rating, which is four times higher than the norm* (this means 4x higher than surrounding metro cities!)
- 100% of residents feel somewhat or very safe in Wayzata
- 97% of residents surveyed rated Wayzata's park and recreation facilities and amenities in Wayzata as "excellent" or "good".
* “the norm” reflects Wayzata's data points being compared to the entire Morris Leatherman Company database which includes many cities in the metro area that have also been surveyed.
- 89% of residents reported that things in Wayzata are generally headed in the right direction. The norm* for this data point in communities is 75%, which puts Wayzata 14% higher than the norm.
- 47% residents contacted the City in the last year, which is abnormally high compared to the norm*. It is more common to see results that are about 50% less than that.
- 82% of residents felt that there are adequate opportunities to provide input. The norm* is typically around 65%.
- 91% of residents approve of the job of the City Council. This is much higher than the norm*.
* “the norm” reflects Wayzata's data points being compared to the entire Morris Leatherman Company database which includes many cities in the metro area that have also been surveyed.
- 85% of residents, while considering the property taxes they pay, stated that the value of City services they receive are excellent or good. This is higher than the norm*.
- All City services provided showed a good or excellent rating from the majority of residents. These ratings net the highest across the board over the past three years compared to the norm*!
- High quality customer service in the public sector requires positives ratings to exceed 80%. The City of Wayzata staff easily met this across the board with an average of 93%. Factors considered were friendliness, respectful behavior, knowledge of staff, responsiveness and ease of obtaining the service needed.
* “the norm” reflects Wayzata's data points being compared to the entire Morris Leatherman Company database which includes many cities in the metro area that have also been surveyed.
Other Key Data Points
Top 3 "Likes":
- 13% - Friendly People
- 11% - Lake Minnetonka
- 10% - Quiet/Peaceful
Top 3 Issues Stated:
- 19% - Nothing
- 13% - Too Much Growth
- 12% - High Taxes